Logistics Service Quality Analysis Based on Gray Correlation Method
نویسندگان
چکیده
منابع مشابه
Research on the Evaluation Method of E-commerce Logistics Service Quality Based on Text Analysis
How to dig latent and useful logistics information resources from massive comment data of e-commerce logistics service is the foundation and key to improve logistics management and service quality. This paper aims to deal with text contents of E-commerce logistics service comments based on Chinese word segmentation, and uses LDA theme model to discover the potential topics in the comment texts ...
متن کاملModel of 4PL’s Outsourcing Logistics Coordination Based on Service Quality
The paper establishes a supply chain coordinating model based on single 4PL-multy 3PL. Considering goods loss and damage, it comes to the conclusion that the fixed revenue-sharing contract couldn't be coordination when the yields was relative to the efforts of 3PL and 4PL. In order to get the coordination, we first model a fixed revenue-sharing contract based on side payment using L-F model and...
متن کاملPrioritizing Service Organizations Based on Classified Service Quality Dimensions by MADM and mportance-Performance Analysis
Current study aims to prioritize four-star hotels through atwo-step procedure: firstly, classifying service quality dimensions (SQDs)based on Importance-Performance Analysis and secondly prioritizinghotels based on classified SQDs analysing the results. To reach that aim,the customers of three 4-star hotels were considered and asked to statethe quality of the service they expected to receive pr...
متن کاملapplication of upfc based on svpwm for power quality improvement
در سالهای اخیر،اختلالات کیفیت توان مهمترین موضوع می باشد که محققان زیادی را برای پیدا کردن راه حلی برای حل آن علاقه مند ساخته است.امروزه کیفیت توان در سیستم قدرت برای مراکز صنعتی،تجاری وکاربردهای بیمارستانی مسئله مهمی می باشد.مشکل ولتاژمثل شرایط افت ولتاژواضافه جریان ناشی از اتصال کوتاه مدار یا وقوع خطا در سیستم بیشتر مورد توجه می باشد. برای مطالعه افت ولتاژ واضافه جریان،محققان زیادی کار کرده ...
15 صفحه اولstrategic analysis of municipality’s service quality using combination of servperf model and bcg matrix by gray relational analysis method
considering the importance of quality services, the study attempted to analyze the quality of municipal services strategy in yazd. the population of this study, including all client of the area three municipality .of yazd city from this population, 111 clients were selected to answer the questionnaire. content validity of the questionnaire was confirmed by experts point of views and the reliabi...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: International Journal of Business and Management
سال: 2009
ISSN: 1833-8119,1833-3850
DOI: 10.5539/ijbm.v3n1p58